Morgan County using Oracle technology for emergency communications
Next Generation 9-1-1 allows municipalities to enhance communication capabilities between responders, dispatchers, emergency and health agencies and the public. The system is developed by General Dynamics Information Technology.
The system utilizes Internet network connections to deliver different forms of communication including voice, text and video formats. Using the Oracle Session Border Controller, the system is protected from cyber attacks and mitigates overloading communication lines.
"Our constituents depend on us to provide emergency calling services that are both reliable and secure," Morgan County 911 Coordinator David Bailey said. "Working with the General Dynamics team and leveraging an Oracle Communications solution, we were able to launch a new 911 system that takes advantage of the latest IP communications technology and still maintains the reliability of our legacy system."
Morgan County is among the first in the nation to adopt this kind of system for emergency services.
"With the new IP-based technology available today, the potential is huge for the public sector, but it's critical to incorporate the right security and reliability safeguards as well," Oracle Vice President of Development Steve Aulds said. "Morgan County definitely struck the right balance with its new NG9-1-1 system. Oracle Communications is proud to be a part of their success, helping to ensure that the system is secure, reliable, and scalable."