In a customer survey conducted by ServiceValue and the daily WELT, H-Hotels.com was awarded the gold medal among 2,400 brands
H-Hotels.com was once again named Product Champion among all companies in a customer survey conducted by ServiceValue and the daily WELT. In the evaluation of individual sectors, more than 60 hotels in the chain achieved the first place among the ten chains included in the category “Hotels – middle class” and emerged as winners in this sector.
For the sixth time in a row, ServiceValue and media partner have quality-checked the products of 2,400 brands and companies from more than 180 industries. In 2022, only three hotel chains and cooperative companies received a gold rating in the general corporate rating. When looking at individual sectors, ‘hotels – middle class’ is among the 20 best-rated sectors by consumers in Germany, with H-Hotels.com at the top.
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To identify product champions, more than 900,000 registered citizens evaluated the service quality of service providers from more than 180 economic sectors in an online survey throughout the year. The basis for each company is a maximum number of 1000 votes, and the minimum number is 300 votes. With this in mind, researchers at the analysis and consulting firm ServiceValue define a scientifically reliable “Product Benefit Score” as a measurement tool for evaluating products by customers. Positive behavior support is given as a percentage and serves as the basis for the individual branch schedule and overall ranking.
above H-Hotels.com
The family-run company based in Bad Arolsen in Hesse and with around 3,000 employees includes the HYPERION, H4 Hotels, H2 Hotels and H+ Hotels brands. H.omes and H.ostels are sold under the H-Hotels.com brand. The rapidly growing hotel group currently includes around 60 hotels in more than 40 different destinations in Germany, Austria, Switzerland and Hungary – and will expand to European cities in the future. The latest addition since spring 2021 is the H2 Budapest, followed by Salzburg in 2022 and Paris in 2023. More holes in the pipeline. More information about the company and all hotels at H-Hotels.com.
For more press information
Ut See Hopfengartner
Wild and Partner Communications
Tel: +49 (0) 89 17 91 90 – 19
Email: [email protected]
www.wild.de
Svenja Pullman
H-Hotels AG
Tel .: +49 5691 878 9215
Email: [email protected]
www.h-hotels.com
Image source: H-Hotels GmbH
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