AT&T to support Kansas' emergency communication

AT&T recently reached an agreement with the Kansas 9-1-1 Coordination Council to provide the state with its next generation 9-1-1 system in order to enhance communication capability and reliability for emergency dispatchers.
The Internet Protocol-based system will be supported and maintained on a private cloud service based at AT&T data centers. Applicable personnel will have near-instant access to all event data available for each point of connection.

With the new system, dispatchers at connected call stations and Public Safety Answering Points (PSAP) will be able to log in to access calls and will be able to dispatch emergency personnel in cases where phone lines could be down due to such things as a tornado or other event.

"Our next-generation 9-1-1 service will help ensure the citizens of Kansas that we are using the most efficient and reliable technology for emergency communications," Dick Heitschmidt, chairman of the Kansas 9-1-1 Coordinating Council, said. "The new service will support coordinated communications across PSAPs; if one goes offline another can immediately take over."

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