Home Tech Scanning Problems to macOS 11.5.1 and 11.5.2

Scanning Problems to macOS 11.5.1 and 11.5.2

Scanning Problems to macOS 11.5.1 and 11.5.2

Some users are complaining about scanning issues after upgrading to macOS 11.5.1 and 11.5.2.

Since updating to macOS Big Sur 11.5.1 or 11.5.2, some users have had problems scanning a document using the Preview or Digital Photo programs, or in the printer and scanner system settings. You will receive a message that you do not have rights to open the application. Apple has now

Publish a support document with a workaround

To do this, open the following path in Finder via the “Go > Go to folder” menu: / Library / Image Capture / Devices. The drivers corresponding to the scanners are located in this folder. Now you can double-click on the scanner driver of the respective manufacturer, but nothing happens. After that, scanning should be possible again using the described applications or in the system settings. Apple also announced that it will fix the problem in one of the following system updates. However, the problem does not occur with every scanner. We have absolutely no problems with the Epson Perfection V37 / V370 scanner, neither with 11.5.1 nor with 11.5.2.

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